Microsoft Office is one of most used application on Windows and
Mac computers. However, since Microsoft office 2016 was launched may users have
encountered an issue while installing the product and the message reads as “Microsoft
Office Professional Plus 2016 encountered an error during setup”.
Microsoft Office Professional Plus 2016 encountered an error
during office.com/setup
Reason:
In most of the cases, the reason behind this office installation
error is the system configuration between a 64-bit system and a 32-bit application
and vice-versa. Some users have also reported that the issue got fixed after
removing the previous version of Microsoft Office or the antivirus from your
device.
In case you have already tried this you can follow the below
mentioned instructions to fix the issue.
Resolution 1 : Run the Windows Store apps troubleshooter
1] Click on the Start button on the left bottom corner and
then the gear-like symbol to open the Settings window in case
of windows 10.
2] Go to Updates and security and then click on
Troubleshoot.
3] Locate the Windows apps troubleshooter in
the
4] Hold windows and R key together and in the run bar “Type” temp.
Select all the files in the folder and delete.
5] Hold windows and R key together and in the run bar “Type”
%temp%. Select all the files in the folder and delete.
6] Hold windows and R key together and in the run bar “Type”
prefetch. Select all the files in the folder and delete.
Empty recycle bin.
Restart the system once done.
Resolution 2 : Windows Update
Since the issue has been particularly stated with Microsoft
Office Setup 2016, it would perhaps be a bug with the system and Microsoft should
have an eye on it. They would be working towards fixing it, a resolution that
would be launched in form of a Windows update. Here’s how to update your
windows.
Solution 3 : Remove the interfering antivirus software
Some of the users have reported that the disabling or removing
antivirus have resolved the issue. We don’t recommend that but you can disable
the antivirus till the time you install the office setup product key you can
enable your windows security or norton.com/setup antivirus once again.
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